View Standard Fix
INDUSTRY Target

Outlook Email Broken Layout Fix: Resolve Padding & Margin Collapsing for SaaS Product Operations

SaaS communications (onboarding guides, product updates, dashboard reports) require clean tech-first typography and functional UI component layout rendering. Below is the targeted integration guide to fix Padding & Margin Collapsing inside Outlook 2019 templates when using Campaign Monitor.

Technical Breakdown

Outlook 2019 uses the Microsoft Word (MSO) which lacks support for standard rendering rules. This causes Padding & Margin Collapsing elements to break or collapse when rendering templates.

Campaign Monitor Behaviors

Campaign Monitor wraps custom blocks in dynamic edit tags, which can break the column flow inside Outlook. Ensuring correct class names is essential. Verify that your dashboard report layouts use nested tables. Flexbox layouts will fail in legacy Outlook clients used by enterprise software buyers.

Remediation Code Block

To ensure spacing works reliably, apply all structural paddings directly to HTML td elements inside tables. Do not apply paddings or margins to raw divs, as Outlook will strip them. For vertical spacing, use explicit spacer tables or empty rows. In your Campaign Monitor campaign manager, make sure you configure your links to run via [unsubscribe].

<table role="presentation" border="0" cellpadding="0" cellspacing="0" width="100%">
  <tr>
    <td height="20" style="font-size: 1px; line-height: 1px;">&nbsp;</td>
  </tr>
  <tr>
    <td style="padding: 15px; background-color: #f1f1f1;">
      Content with padding and margin
    </td>
  </tr>
  <tr>
    <td height="20" style="font-size: 1px; line-height: 1px;">&nbsp;</td>
  </tr>
</table>

Live Code Sandbox Test

Interactive Campaign Monitor Custom Sandbox

Target Environment: Outlook 2019

How to Deploy inside Campaign Monitor

1

Copy the fixed VML or table wrapper code block from the remediation box above.

2

In Campaign Monitor, click the 'Source' button on your selected editable text region, or edit the template code files directly. Ensure you append the 'class="cs-editable"' flag if you need inline editing later.

Targeted Fixes by Use Case & Industry