View Standard Fix
USE CASE Target

Outlook Email Broken Layout Fix: Resolve Gmail Line-Height Shifts for Editorial & Content Newsletters

Editorial newsletters rely on content layout readability and structural text spacing. If fonts default to Times New Roman or layout borders break, subscriber engagement metrics suffer. Below is the targeted integration guide to fix Gmail Line-Height Shifts inside Outlook App (iOS & Android) templates when using SendGrid.

Technical Breakdown

Outlook App (iOS & Android) uses the WebKit / Blink Wrapper which lacks support for standard rendering rules. This causes Gmail Line-Height Shifts elements to break or collapse when rendering templates.

SendGrid Behaviors

SendGrid's template parser automatically injects custom style tags that can override inline styles. Always use inline style definitions and define clear target widths. Keep your editorial body clean. Strip redundant CSS class definitions using Vaporize to ensure the newsletter stays under Gmail's 102KB clipping ceiling.

Remediation Code Block

Define line-height as a unitless ratio (e.g. line-height: 1.4) or in explicit percentages (e.g. line-height: 140%). Avoid mixing em and px units, and apply the styles directly to the containing td or span tags containing typography. In your SendGrid campaign manager, make sure you configure your links to run via {{{unsubscribe}}}.

<p style="font-size: 16px; line-height: 22px; margin: 0; mso-line-height-rule: exactly;">Typography Paragraph</p>

Live Code Sandbox Test

Interactive SendGrid Custom Sandbox

Target Environment: Outlook App (iOS & Android)

How to Deploy inside SendGrid

1

Copy the fixed VML or table wrapper code block from the remediation box above.

2

Open SendGrid Design Editor, toggle the view mode to Code Editor, or insert a custom 'Code' module block inside your drag-and-drop layout. Drop the corrected code inside the box.

Targeted Fixes by Use Case & Industry